We always appreciate it when clients take the time to write to us about their experience working with My Favorite Pet... Send notes to "firstname.lastname@example.org".
May 2015 - "It's obvious that all of you love animals and formed an attachment to him that went far beyond professional courtesy."
"Thank you, to everyone on your staff, for the loving care you gave Lou in his lifetime, especially toward the end in his pain-management years. It's obvious that all of you love animals and formed an attachment to him that went far beyond professional courtesy. I was struck by the sincerity and thoughtfulness you all showed us on his last day. Your warmth and kindness went a long way toward helping us cope with the difficulty of saying goodbye."
"...your staff have been so wonderful and accommodating with us in every aspect, everything from boarding Lou there to being willing and flexible enough to allow our daughter to job shadow there for a day.I feel very grateful to have you all in our community, and look forward to bringing our new little addition, Sophie..."
April 2015 - "It truly takes a special "breed" to work with animals and you truly are masters of your craft!"
To the whole "My Favorite Pet" Family: I wanted to take the time to personally thank you for inviting our furry friend into your home and caring for her like you did. She is a 12-year old min-pin named Jager. Because of your professional care, patience and total promptness in your work, she is happily home and on the mend. Just a note to show our gratitude. It truly takes a special "breed" to work with animals and you truly are masters of your craft!
Nathan, Barbara, Savannah & Yaya
February 2015 - "Your kindness made a very difficult time easier..."
Dear Friends, R and I want to thank you for the wonderful care you gave to Josiah. Your concern for him and us is so appreciated. Your kindness made a very difficult time easier and more manageable as we went through this. You are a marvelous group of individuals. D.
February 2015 - I just wanted to take a second to personally thank each and every one of you at your clinic!
When I brought Savannah in after she decided to eat the mouse killer, the girls in the front quickly grabbed her up and took her in the back to start treatment. Without a shadow of a doubt I believe their quick work helped prevent any non-reversible damage (or even death).
Every member of the staff (even the ones not directly involved) were very sincere and had warm friendly smiles on their faces and offered conversation which helped comfort and take my mind off of the unknown outcome of her eating the poison.
The doctors confidence and knowledge of the product's active ingredients was great and made me feel a lot better knowing that she had experience dealing with this kind of emergency before.
Even in the followup when we came in we were greeted with smiles and professionalism from the word go.
I have loyally used your clinic for all my dogs mainly for boarding and regularly scheduled vaccinations but seeing the way they jumped into action when I came in with an emergency sold me as a customer as long as I own any dogs!
Sorry for the long winded email, I know it seems like these days the only time anybody says anything is if they have negative feedback, its time to speak out for the positive.
Thanks again for all of your quick work and positive attitudes to make this scary experience much easier,
February 2015 - "He absolutely adored the Staff at My Favorite Pet, He was always excited when it was time for his visit."
To the staff of My Favorite Pet: We would like to send our sincerest thanks to all who helped care for our buddy Max in his last days. He was our companion for ten years and will be missed greatly. We wanted to share with you a couple pictures of Max in two of his favorite places to play. One is of him at the thicket of woods at Helke park, which was one of our places to stop and play on our daily walks. The other was his ultimate favorite spot playing in the river at Taylorsville. Max, will always be a very important part of our Family. We hope you enjoy the pictures of Max as much as we do. He absolutely adored the Staff at My Favorite Pet, He was always excited when it was time for his visit. We thank you all for helping make Max's last days as comfortable as possible.
Sincerely, J. and S.
December 2014 - "I want to thank all of you for your terrific care of Gordy..."
"I want to thank all of you for your terrific care of Gordy. Everybody there showed him kindness and love. A special thank you to Dr. Impson and Heather for making his last minutes loving and pain free.
You are all very special people who do a very special job. Thanks again, J.W."
November 2014 - "You made things easy to let him go..."
"Staff of Vandalia Animal Clinic, We wish to Thank all the Staff and Doctors for taking such good care of our beloved Bubba. We miss him a great deal. You made things easy to let him go, but it was still hard. A special thank you to H. God Bless all of you. Bubba's parents, B. & W."
My Favorite Pet is saddened with the loss of a great friend and client that personified peace and love to fellow man and to Favorite Pets. Damaris “DeDee” Frantz departed this earthly life on November 1st and will be sorely missed by all her friends here at My Favorite Pet, as well as Her Favorite Pet, Suri. DeDee, we bid you Godspeed until we meet again.
Fall 2014 - "I couldn't do what I do without you."
"To Everyone at My Favorite Pet: I can't express enough how much I appreciate all the love and care that My Favorite Pet has given to all the 'furbabies' that have stayed with you. I couldn't do what I do without you." - Thank you, Cheryl D.
Summer 2014 - "To all 'My Favorite People' at My Favorite Pet,"
"Last week was one of the hardest in my life. I lost the best friend I've ever had. But in her (and my) time of need you were there, as you have been for all these years. This is one of those times where 'Thank You' doesn't come close to expressing the gratitude I feel for all you've done."
Thank you for everything! Kenny & Maggie
Summer 2014 - "Thank you for your kindness and support..."
"Dear Friends, Thank you for your kindness and support this week with our Samantha. She was such a wonderful part of our family. We miss her so much. We really appreciate your gentleness with her. Thanks again, B. & J."
Summer 2014 - "Dr. Impson and the whole staff has been so great..."
"Dr. Impson and the whole staff has been so great with us through Louie’s diabetes and now blindness issues – he wanted to send you his picture for your website!" Louie says to check out the 'Clinic Gallery' on this page!
Thank you, A.B.
Summer 2014 - "Your skills and the service that you provided were exceptional."
"My Favorite Pet Staff; as you know, it is extremely difficult to get through the emotional strain of knowing that a pet, who is loved like a family member, must undergo a major surgical procedure. However, to my relief, thanks to you Duchess recovered quickly.
Your skills and the service that you provided were exceptional. Moreover, your generous, kind, and compassionate staff are amazing dedicated professionals. The love and care demonstrated for Duchess was far beyond what I ever expected."
"With sincere appreciation, T.P."
Spring 2014 - “Thank you for suggesting the Laser Therapy Treatments for ‘Tyler’."
“Thank you for suggesting the Laser Therapy Treatments for ‘Tyler’. After seeing the X-ray and his hip problems, we chose the 6-treatment package. We began to see major changes after the 4th treatment of the first package. Tyler is now on his second set of 6-treatments. These have been set up several weeks apart. He is doing well.”
"Thank You and your wonderful Staff!"
Wendell & Dana B.
Spring 2014 - "After only six [Laser] treatments, she is playing and walking much, much better."
Before my 5-year-old golden retriever, Hestia started receiving the Laser Therapy Treatments at My Favorite Pet. Her hips and shoulder were causing her so much pain, she acted like a dog twice her age. After only six treatments, she is playing and walking much, much better. She even wrestles with our 3-year-old dog in the yard again!
Spring 2013 - "Thank you Dr. Impson and staff..."
Thank you Dr. Impson and staff at My Favorite Pet for taking such good care of Giggles and her family today during our very sad goodbye. We will miss our little Giggles.
— Chris L.
Spring 2013 - "Thank you... Without you, I would have lost my girl."
Thank you for all of your help with my Charlotte last week. Without you, I would have lost my girl. Your quick diagnosis and treatment saved her life. Thank you for all the TLC you gave her.. and me :-)
— Linda B. and Charlotte
Winter 2013 - "The compassion and caring shown by everyone at your office..."
Recently we went through a very painful and difficult time with our dog, Sophie. The doctors and staff worked very hard to save her, but we decided after the aggressive treatment that she had, it was best to put her down.
The compassion and caring shown by everyone at your office made the process more bearable. Knowing that Sophie was being treated with expert and special care eased our own anxieties as well. Thank you again for all you did for our 'Sophie!' and thank you so much for the beautiful card.
— Darlene & D.J.
Summer 2012 - "How do we find the words to say thank you..."
On the way to work one of our technicians spotted a cat who had been hit by a car. She brought him in to be treated and posted signs along the road where she found him, which reunited Zeus with his family, who then wrote us this letter of thanks:
How do we find the words to say thank you for the care given to our "stray"cat, Zeus? I am the first to say that I did not want him to live another minute in the misery that he appeared to be having, but (my husband) chose to not give up. Your doctor chose to take it day by day as did several members of the team caring for Zeus. My husband was right, as were the doctors and the caregivers who seemed to adore Zeus as much as we do. We now have a thriving, happy kitty that is managing to adapt to his disability and is gaining his place in the "Cat Position" of our home. Sometimes we think we know what may be best for our pets but it was a lesson in life to be patient, find trust in caregivers and let a little broken animal find his way to health. He got that from all of those who loved him and protected him and gave him comfort and security. For me, Zeus is a good lesson in my own life, never give up if there is shimmer of hope. God works miracles. Thank you so much for what you do.
— Cyndy H.
Summer 2012 - "You helped with the pain of losing Nacha..."
You helped with the pain of losing Nacha and that meant the world to us. We can't bring her back but you made the loss of her a little more bearable - for that we will always thank you. She was truly loved and will always be. She was extremely important to us. Once again thank all of you. You really made a difference.
— The H. Family and Nacha
Spring 2012 - "Thanks to your excellent skills, your caring attitudes and your patience..."
Thank you for all the wonderful care you have given to Missy and to me this past year... Thanks to your excellent skills, your caring attitudes and your patience Missy is still with us - and doing quite well.
I looked long and hard to find a place that met my criteria for "kitty care." I wanted a professional, knowledgeable doctor and staff, folks that genuinely liked animals and had compassion for pets and their owners, and a clean, modern facility - and I found all of these at My Favorite Pet.
I appreciate your patience with Missy's treatment. I appreciate your understanding as I "hover" over her as you care for her. I appreciate the prompt attention we both receive when we come - and your willingness to work with us on scheduling. You are all wonderful!
— Linda & Missy